Health IT
Health Information Technology systems are contantly evolving to meet patient, clinician and taxpayer needs. Connected Logistics and our JV partnerships (Canopy Health & One Phoenix Solutions) deliver agile design and implementation of cutting edge technolgy to create greater earned value for the VA, DHA and the National Guard Bureau). Having experience as both an end-user and a developer, our team members understand both the problem and the solution and can help navigate clients through the data driven changes necessary for program success.
Featured Project:
VA SPRUCE AI / ML
Under the Secure, Performant, Reliable, and User-Centered Experiences (SPRUCE) IDIQ, Connected Logistics is actively performing work that enables, operates, and sustains AI initiatives within VA-managed cloud environments. This effort supports the Office of the Chief Artificial Intelligence Officer and the Office of Information and Technology by providing the technical and operational foundation required to deploy AI responsibly at enterprise scale. That includes secure cloud architecture, data pipelines, identity and access controls using PIV credentials, and continuous monitoring in environments subject to heightened audit and compliance expectations.
The mission of the AI Pilot is not experimentation for experimentation’s sake. It is about shortening the path from pilot to production without cutting corners. Connected Logistics supports rapid prototyping while maintaining alignment with NIST Risk Management Framework processes, Zero Trust principles, Federal Information Processing Standards, and applicable federal mandates and VA-approved constraints. AI solutions are designed with transparency, human oversight, and accountability baked in from day one.
A core focus of the program is building repeatable AI delivery frameworks that VA can reuse across multiple use cases. This includes standing up secure, cloud-native development environments, reusable MLOps pipelines, and clear onboarding and operational playbooks. These capabilities allow VA teams to move faster while keeping data protected and decisions explainable. In plain terms, it lets data scientists spend more time solving Veteran problems and less time wrestling with infrastructure.
The AI Pilot Program directly supports mission-driven use cases such as AI-assisted benefits and appeals analysis, where decision support tools help adjudicators identify risk earlier, reduce appeals, and improve decision consistency. These solutions operate with human-in-the-loop workflows and full auditability to support trust, adoption, and long-term sustainment.
This work is active, governed, and operating in production environments today. Connected Logistics is currently executing AI pilot efforts under SPRUCE, operating within established VA governance frameworks, and supporting live AI initiatives in production-aligned environments. That hands-on execution informs how we manage risk, scale capabilities, and integrate AI into real-world VA operations.